Yes. Our shipping team works out of a city adjacent to Dallas, Texas, and we’ll continue to ship orders as long as it’s safe for our team and permitted by local regulations. Extra safety precautions and social distancing measures have our orders shipping out a little slower than usual, so expect to receive your shipping confirmation in 3 to 4 business days.

All in-stock items will ship within 4 business days. FedEx has not announced any delays at this time, so orders will ship according to the timeline specified at checkout based on your shipping method.

No. FedEx has waived a rule requiring a physical signature for packages valued over $500 to ensure everyone’s safety.

Ensuring the safety of our customers and our team is a top priority. If you need assistance returning an item within the 30-day return period, please reach out to us directly at We’re happy to arrange a contact-free pickup for your return, mail you a return label directly, or help in any way we can.

Absolutely. We’re taking every precaution to keep our teams safe & healthy and to stem the spread of this virus. The majority of our team has been working remotely. In our warehouse, packing stations for each team member are 6 to 8 ft. apart. Packing stations are regularly disinfected and hand sanitizer is available in every doorway.

Our partners in larger workshops have taken additional precautions, including the addition of extra handwashing stations, training on how to reduce the spread of the virus, and scaling back production and scheduling workers on alternate days to reduce the number of people in workshops.